Contact Information

 

Projects:
outlaw@outlaw.ru

 

Shipping information

Delivery in Russia

The estimated delivery time depends on the country. As soon as your order has been shipped, you will receive a shipping confirmation email with a tracking number. Please be aware of a longer delivery time during the holidays and sale periods. We are working towards having your order processed within 5 working days.

International Shipping Policies

If you order products from our website for delivery to an international destination.

Europe: DHL - up to 5 days; Russian Post - 15 to 30 days
Asia: DHL - up to 6 days; Russian Post - from 15 to 35 days
CIS: DHL - up to 5 days; Russian Post - up to 15 days
North America: DHL - up to 6 days; Russian Post - 10 to 30 days
Latin America: DHL - up to 5 days; Russian Post - from 15 to 35 days

Your order may be subject to import duties and taxes once a shipment reaches your country. You will be responsible for payment of any such import duties and taxes. We have no control over these charges and cannot predict what they may be. International orders may be subject to customs clearance procedures, which may cause delays beyond original delivery estimates. 

Return policy 

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned.

To complete your return, we require a receipt or proof of purchase.

Refund policy

The return of the product is possible within 14 days in the original packaging with the receipt. After verification, we will send a notification of approval or rejection of the refund. Upon approval, the funds will be returned to your card. If the refund is not received, check the invoice, contact the bank or email us shop@outlaw.ru . Replacement of the product is possible only in case of defect or damage. The delivery of the returned product is carried out at your expense.

Careers

We don't have any active vacancies right now, but we are always happy to receive incoming requests. Send your resume to hr@outlaw.ru

Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from outlaw.com (the “Site”).

PERSONAL INFORMATION WE COLLECT 

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies: 

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

Disclaimer

General

The undermentioned is applicable to the webpage of www.outlaw.ru. By using this webpage you agree with the disclaimer.  

Privacy

You can visit this website without notifying who you are and without giving any information about yourself. Although situations may occur that we will need more information about you in order to communicate with you, to book an order or to register your name. We will inform you by all means when we will collect your personal data on internet. Collected personal data will not be sold or will be made available to third parties. Exceptions can occur only when these data are legally required. And at any moment you can request to remove your data out of our files.  

Payments

At the moment we offer the following different payment options

  • Russia and СIS:  
  • Visa Creditcard
  • Mastercard 
  • MIR

 

  • International payments:
  • VISA (except countries: Cuba, Iran, Sudan, Syria, Venezuela, Myanmar, South Korea, Western Sahara, Nicaragua, Afghanistan, Yemen, Mali, Zimbabwe, Sudan, Russia, Belarus)
  • MASTERCARD (except countries: Ukraine, Azerbaijan, Russia, USA, Afghanistan, Bahamas, Central African Republic, Congo, Cuba, Ghana, Iran, Iraq, Lithuania, Morocco, Mali, Myanmar, Mongolia, Puerto Rico, North Korea, Palestine, Sudan, Somalia, South Sudan, Syria, Turkey)
  • Web3 payment 

Disclaimer of warranties

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Outlaw Moscow | AYTΛO, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.